Effective Date: October 2025
Last Updated: October 2025
At SQ Entertainment & Events, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase event tickets.
1. Information We Collect
We collect the following types of information:
Personal Information such as your name, email address, and payment details when you purchase tickets or contact us.
Technical Information such as your IP address, browser type, and device information collected automatically when you use our website.
Communication Data when you subscribe to our mailing list, contact us by email, or interact with our social media pages.
2. How We Use Your Information
We use your information to:
Process ticket purchases and send order confirmations.
Communicate event updates, reminders, or cancellations.
Respond to inquiries and provide customer support.
Improve our website and event experiences.
Send marketing or promotional messages if you’ve opted in (you can unsubscribe anytime).
3. Payment Information
All online payments are processed securely through GoDaddy Payments, Stripe, or PayPal. We do not store or have access to your full credit card details. Each payment provider has its own security and privacy policies that govern your transaction data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited data with trusted service providers (such as email marketing platforms or website hosting providers) solely for business operations — and only under strict confidentiality agreements.
5. Data Security
We take reasonable precautions to protect your information using encryption (HTTPS), firewalls, and secure servers. While no online system can guarantee complete security, we continually update our safeguards to protect against unauthorized access or misuse.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request a copy of the data we hold about you.
To exercise these rights, contact us at info@sqentertainment.ca.
7. Cookies
Our website uses cookies to enhance your browsing experience and track website performance. You can disable cookies in your browser settings if you prefer not to be tracked.
8. External Links
Our website may include links to third-party platforms (such as ticketing systems or social media). We are not responsible for the privacy practices of those external websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will always be posted on this page with an updated “Effective Date.”
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
SQ Entertainment & Events
Toronto, Ontario, Canada
Email: info@sqentertainment.ca
